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WEBSITE DISCLAIMER

Website Disclaimer

Gateway Family Therapy Services, PLLC

Gateway Therapy & Wellness

Effective September 17, 2026

About This Website

The information provided on gatewayfamilytherapy.com is provided by Gateway Family Therapy Services, PLLC, doing business as Gateway Therapy & Wellness (“Gateway”), for general informational and educational purposes.

Use of this website does not create a therapist-client, healthcare provider-patient, or other professional relationship between you and Gateway or any Gateway clinician.

Not Therapy or Medical Advice

Information available on this website, including articles, educational materials, resources, downloads, and other content, is not intended to be a substitute for professional mental health treatment, medical advice, diagnosis, or treatment.

Mental health needs and circumstances vary from person to person. You should consult an appropriately qualified healthcare professional regarding questions or concerns about your individual health or treatment.

Requests for Therapy Services

Submitting a request for therapy services through this website or through a linked service does not establish a therapist-client relationship with Gateway or any Gateway clinician.

A therapeutic relationship is established only after Gateway has determined that services are appropriate and available and the applicable intake and consent process has been completed.

Submission of a request does not guarantee acceptance as a client, appointment availability, a particular clinician, or a specific treatment or service.

Professional Referrals

Submission of a professional referral does not guarantee that Gateway will accept the referred individual as a client or that services will be immediately available.

Gateway reviews referrals based on factors that may include clinical appropriateness, provider availability, scheduling, service needs, insurance or payment considerations, and other relevant circumstances.

Referring professionals remain responsible for any care, follow-up, or safety responsibilities applicable to their professional role unless and until care has been appropriately transferred.

This Website Is Not for Emergencies

This website, its contact forms, therapy request forms, referral forms, and email addresses are not monitored as emergency or crisis services.

If you or someone else is experiencing an immediate medical or mental health emergency or is in immediate danger, call 911 or go to the nearest emergency department.

If you are experiencing a mental health or suicide-related crisis in the United States, you may call or text 988 to reach the 988 Suicide & Crisis Lifeline.

Electronic Communications

Email and other ordinary electronic communications may not provide an appropriate method for communicating sensitive health information.

Please do not send protected health information, detailed clinical information, or urgent mental health concerns through ordinary email. When Gateway provides a secure form, client portal, or other secure communication method, please use that method for sensitive information.

Gateway cannot guarantee the security or confidentiality of information transmitted through communication methods that are outside of Gateway's control.

Website Information

Gateway makes reasonable efforts to keep the information on this website accurate and current. However, services, clinicians, availability, insurance participation, fees, policies, resources, and other information may change.

Website content should not be relied upon as a guarantee that a particular service, provider, appointment, insurance benefit, or treatment option will be available.

Please contact Gateway directly when current information is important to your decision about seeking services.

Third-Party Websites and Resources

This website may contain links to third-party websites, platforms, resources, or services for convenience or informational purposes.

Gateway does not control third-party websites and is not responsible for their content, availability, privacy practices, security, or policies. The inclusion of a link does not necessarily constitute an endorsement of the third party or its content.

Visitors should review the terms and privacy practices of third-party websites before providing information to them.

Educational Resources

Worksheets, handouts, articles, downloads, and other educational resources provided through this website are intended for general educational purposes unless expressly stated otherwise.

These materials do not replace individualized assessment, diagnosis, treatment, or professional clinical judgment and should not be interpreted as establishing a therapist-client relationship.

Privacy

Information collected through this website is handled as described in our Privacy Policy. Protected health information subject to HIPAA is handled in accordance with our Notice of Privacy Practices and applicable law.

Your Privacy Choices

Depending on applicable law and the type of information involved, you may have rights concerning personal information collected through our website.

You may contact us if you have questions about information you submitted through the website or wish to request access, correction, or deletion where applicable.

Rights concerning protected health information are described separately in our Notice of Privacy Practices.

Changes to This Disclaimer

Gateway may update this Website Disclaimer as our website, services, or practices change. The current version will be posted on this page with its effective date.

Questions?

If you have questions about this Website Disclaimer or information appearing on our website, please contact:

Gateway Family Therapy Services, PLLC
Gateway Therapy & Wellness

400 Edison Ave.
Benton, AR 72015

Phone: 501-425-6476
Email: info@gatewayfamilytherapy.com

For questions specifically concerning your protected health information or HIPAA privacy rights, please see our Notice of Privacy Practices or contact our Privacy Officer, Brittany Brunson, COO.

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